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Yes. Pol Cleaning is fully insured for public liability and property damage. We take the stewardship of your home seriously, providing you with total peace of mind while we work.

Absolutely. Every member of our team undergoes a rigorous 100% Police Check and vetting process. We only employ individuals who meet our high standards of integrity and professional excellence.

Our commitment is to an impeccable finish. If you aren't completely satisfied with a specific area of your clean, we will return within 48 hours to clean your space for free. If you still aren't happy, we will refund the cost of that service.

Yes. Most of our clients prefer the consistency of a weekly or fortnightly schedule. You can select our recurring offers during the booking process on our Acuity scheduler to lock in your preferred day and time.

We understand that plans change. We request at least 24 hours' notice for any cancellations or rescheduling to avoid a late-cancellation fee, which allows us to reallocate the time to another client.

That is entirely up to you. Many of our clients provide us with a key or entry code. We follow strict key-holding protocols to ensure your home remains secure at all times.