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What’s Included in Your Regular Service?

Our standard maintenance clean touches every corner of your home, ensuring a consistently fresh and inviting space.

Kitchen:

  • Wipe and sanitize all benchtops and splashbacks

  • Clean the stovetop and wipe down the exterior of the rangehood

  • Wipe down the exterior of all visible appliances (fridge, microwave, dishwasher)

  • Scrub and polish the sink and tapware

  • Empty the bins and replace liners

Bathrooms:

  • Thoroughly scrub and clean the shower, bath, and tiles

  • Wipe down the vanity, basins, and tapware

  • Clean and polish all mirrors

  • Disinfect the toilet (inside and out)

  • Empty the bins and replace liners

Bedrooms & Living Areas:

  • General light tidy-up of all rooms

  • Dust all reachable surfaces, furniture, and decor

  • Make beds (leaving them hotel-crisp)

  • Wipe down accessible window sills and skirting boards

  • Remove visible cobwebs

Floors (All Areas):

  • Thoroughly vacuum all carpets and rugs

  • Vacuum and mop all hard floor surfaces (wood, tile, laminate)

Preparing for Your Service:

We believe in keeping things as simple and transparent as possible. Here is what we need from you to ensure a seamless experience:

  • To prevent cross-contamination and ensure we only use the products you trust on your specific surfaces, we ask that you provide your preferred cleaning products, a working vacuum, and a mop.

  • You are welcome to be home while we work, but you certainly don't have to be. Many clients leave a key in a lockbox or with a concierge. Because our technicians are fully police-checked, you can step out with complete peace of mind.

Secure, Satisfaction-Guaranteed Payments

Booking your service should be completely stress-free.

When you schedule an appointment, we safely hold your card details on file to secure your booking. However, we will never bill you until the clean is complete and you have confirmed you are 100% satisfied with the results. It’s our way of ensuring you get exactly the premium service you expect, risk-free.

Optional Add-Ons:

Need a little extra attention this week? You can easily add any of these services to your regular booking:

  • Inside Oven: $75

  • Inside Fridge: $39

  • Interior Windows: $79 – $139

  • Balcony Sweep & Wipe: $39

  • Laundry (per load): $39

  • Bed Changing (per bed): $15

  • Ironing (per 30 mins): $50

  • Wall Spot Cleaning (per wall): $29

  • Carpet Steam Cleaning (per room): $55

Still reading?
 

  • We believe the best cleaning supplies are often already in your home, simple items like microfibre cloths, white vinegar, baking soda and dish soap are effective, affordable and kinder to surfaces. Using the same set of household tools for each room reduces cross-contamination, keeps routines consistent and cuts down on harsh chemicals, so your space stays cleaner and safer without the fuss. Our cleaners expect to use your household supplies unless agreed upon in advance.

  • You’re welcome to be at home during your clean, but many clients prefer to leave a key securely on the property, do whatever suits you best. Should you leave a key for us, we keep a detailed record of key use and return for your peace of mind. Additionally, when no one or pets are in the way, our team can work more efficiently to get everything completed for you in a timely manner.

  • Our cleaners usually travel by car, so we ask that private parking be available; if not, please ensure on‑street parking is possible within 100 m of the property. Please let us know about parking arrangements in advance, as we’ll search for a spot for up to 20 minutes, and if we can’t park, cancellation fees will apply.

  • Item descriptionAbsolutely. Your peace of mind is our priority. All of our cleaning technicians undergo rigorous police checks before joining our team, and Pol Cleaning is fully insured for any unlikely damages.

  • Booking is stress-free. We securely hold your card details on file to confirm your appointment, but your card is never billed until the cleaning is complete and you have confirmed you are 100% satisfied with the results.

  • We offer a Service Satisfaction Guarantee. If our work doesn't meet your expectations, let us know as soon as possible. We will send a team back to re-clean the missed areas completely free of charge in addition to a credit toward your next clean.

  • A quick, light tidy-up (like picking up clothes or clearing clutter off bench-tops) is highly recommended. It allows our technicians to focus all their time on the deep scrubbing and sanitising of your surfaces. However, if you'd like us to handle an extensive tidy-up, simply let us know beforehand so we can add it to your booking!

  • We love pets! To ensure our team can work efficiently and safely (and to keep your furry friends stress-free while the vacuum is running), we recommend keeping them in a separate room or outside during the service.

  • We understand that life happens. We kindly ask for at least 24 hours' notice if you need to reschedule or cancel your appointment. This gives us enough time to adjust our technicians' schedules.

  • For the safety of our technicians, we do not move heavy furniture or large appliances. We will happily clean around and underneath them as far as our tools can reach. If you need the area directly beneath a heavy item cleaned, please have it moved prior to our arrival.

It's time to book